How to Offer, Give, and Receive Help. Part 2 of an Interview with Dr. Ed Schein

In our last episode I started an interview with Dr. Ed Schein, Sloan Fellows Professor of Management Emeritus at MIT and author of fourteen business books, including The Corporate Culture Survival Guide. Make sure to listen to that episode if you happened to miss it.

In this second part of the interview, we turn our attention to Ed's seminal yet highly practical book entitled Helping: How to Offer, Give, and Receive Help. Ever wonder why some people find it difficult to ask for help, even when they are "spinning their wheels" with the project tasks? Or why some people just won't take you up on offers to help, even when it's desperately needed?

In this interview Ed helps us understand the surprisingly complex dynamics around giving and receiving help. I strongly recommend you get a copy of Ed's books we discuss in these two episodes.

I invite you to join me next time when I interview Dr. Allen Cohen, author of the acclaimed book Influence Without Authority. Part of the complexity of projects today relates to the fact that many of us have the responsibility to deliver the projects yet don't have authority over all the people we must depend on. Increasingly project success depends on relationships with a wide variety of stakeholders, and our ability to influence those people—even when we don't have authority over them—is critical. I look forward to sharing that interview with you.

Thanks for checking out our new podcast website at www.peopleandprojectspodcast.com. I invite you to let me know what you think about it! Thanks for joining us for this episode! Have a great week!



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Labels: communication, employee engagement, leadership, productivity, project management, relationships, teambuilding

posted by Andy at 9:32 AM

Accountability That Works! An interview with author and speaker John G. Miller

Accountability.

It's an easy word to say, but when it comes to practicing it, whether on a personal level or across an organization, it's often not practiced (or practiced well). A recurring theme I hear from project managers and leaders is that their organization struggles with accountability.

John G. Miller is my "go to" person when it comes to the topic of personal accountability. John's book QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life has sold nearly a million copies since it hit the streets some years back. This week John is releasing a new book about how to make your organization exceptional.

As you start this new year looking to raise the bar with your teams, I share in this episode a recent discussion I had with John about QBQ! and his new book entitled, Outstanding!: 47 Ways to Make Your Organization Exceptional.

I always enjoy my interactions with John and certainly recommend his books to be added to your reading list for this year, especially if you like books where each chapter is 5 pages or less! Check out John's websites at www.qbq.com/, www.outstandingorganization.com/, and www.qbq.com/specks-and-planks.php.

What is your biggest frustration about accountability on your project team? Take a moment to send me an e-mail at podcast@i-leadonline.com. I'd be glad to share any insights I can to help your situation.

If you would like to raise the bar in your organization's ability to lead and deliver, give me a call! Contact me toll-free at 866-884-5323 and we can talk about our workshops and e-learning that help you and your organization deliver projects and lead teams.

Quick note: You can now receive notices of new podcast episodes via e-mail, allowing you to listen to them more conveniently and in a timely manner. Sign up here!

I invite you to join me on the week of January 18 when we'll be joined by my friend, author and money expert Matt Bell. In the meantime, thank you for joining us for this edition of The People and Projects podcast. Have a great week! Enjoy the cast!

P.S. If you listen to our casts on the web instead of iTunes, let me know what you think about our new player. It allows jumping forward and back, which is a major step, er, forward! Thanks!



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Labels: accountability, employee engagement, leadership, podcast, teambuilding

posted by Andy at 4:28 PM

Managing Politics and Conflict in Projects, with author Brian Irwin, PMP

Hello! This is Andy Kaufman, President of the Institute for Leadership Excellence & Development Inc. Thank you for joining me on this episode of The People and Projects Podcast.

I'm over in Europe this week facilitating a project management workshop for a great international company. Though I'm thousands of miles from home in a culture and language that is notably different from my own, I find a couple things remain the same: if you want to deliver projects and lead teams anywhere in this world, you're going to have to deal with conflict and organizational politics.

It's just a reality of working with people.

When I think of politics with projects, I think of my colleague Brian Irwin, PMP. Brian is the author of Managing Politics and Conflict in Projects, published by Management Concepts and is a contributing author to the book The 77 Deadly Sins of Project Management (Management Concepts, 2009). I had the opportunity to talk with Brian recently and look forward to sharing that interview with you in this episode.

How well prepared are you to handle the conflicts that are facing you today? I find that too few leaders have sufficiently developed their ability to navigate the inevitable conflict that comes with their role.

Because of the popularity of our current promotion, I'm extending the discount on our conflict e-learning program. Just use a coupon code of OCT-ROCK-50OFF and you will get $50 off a license. Instead of $149, you can get your hands on this practical learning to help you manage conflict more effectively for only $99. This offer is valid through November 15, 2009. Have some left over training budget yet this year? Invest in your ability to navigate conflict. Contact me at podcast@i-leadonline.com to learn more.

Make sure to pick up a copy of Brian Irwin's book, and don't miss Brian's articles on ProjectConnections.com.

How about letting your friends and colleagues know about The People and Projects Podcast! Send them a link to our web page at www.i-leadonline.com/podcast, or have them look us up on iTunes! It would be a privilege for me to help develop their ability to lead and deliver as well.

Thank you for joining me today! Have a great week! We'll see you next time on The People and Projects Podcast!

Managing Politics and Conflict in Projects, with author Brian Irwin, PMP

Labels: conflict, leadership, podcast, politics, project management, relationships, teambuilding

posted by Andy at 6:34 PM

Managing Generation Y, an interview with author and speaker Bruce Tulgan

You've heard the terms Generation X and Generation Y. There are plenty of stereotypes associated with each term. Yet when you're responsible for leading a team that spans generations, it's easy to struggle with challenges that vary from attention spans to how to best motivate and recognize accomplishment.

Or maybe you are working for a younger boss. He or she is the age of one of your adult kids! What are some ideas to keep in mind to help you manage your younger boss?

When I'm looking for insights into leading across generations, I turn to one of the foremost experts on young people in the workplace: Bruce Tulgan. Bruce is the author of Not Everyone Gets a Trophy: How to Manage Generation Y. You'll find my interview with Bruce in this cast helpful as you seek to lead today's workforce.

Click here to order Not Everyone Gets a Trophy on Amazon.com. Also, I invite you to check out Bruce's organization: Rainmaker Thinking. I enjoy getting Bruce's video newsletter each week and recommend it to you and your team.

In our last cast I announced a drawing for two copies of Phil Simon's book Why New Systems Fail. The two winners are Renee Klivickis and Bob Sims! Congratulations to you both!

Would you like a chance to get a copy of Bruce Tulgan's book Not Everyone Gets a Trophy? Just send an e-mail to podcast@i-leadonline.com. Please include your name and where you live. Put "Book drawing" in the subject line. I'll draw two winners from those who respond by September 10.

Make sure you listen to the end of this cast to learn about the special discount I'm offering for my e-learning on managing conflict. You can save $50 off the price of one license and $130 off a 3-pack. Just use a coupon code of PODCAST0909 when you order. Visit http://bit.ly/ConflictElearning to learn more about the training.

Enjoy the cast!

Managing Generation Y, with author Bruce Tulgan

Labels: conflict, employee engagement, leadership, motivation, teambuilding

posted by Andy at 10:30 PM

Leading and Delivering with Virtual Teams, with guest Dr. Karen Sobel Lojeski

Let's face it: it's challenging enough to lead and deliver when your team is all together in one location! The problems compound when team members are distributed across multiple locations and perhaps even time zones.

When is the best time to meet? How often? How can we help this team truly work together and feel like a team? It's a real challenge for those who desire to excel at delivering projects and leading teams in today's virtual workplace.

I've had to learn many lessons the hard way while managing distributed teams that include offshore development. What I've learned over the years is this: great teams, whether located together or spread out across the globe, don't just happen. We have to absolutely be intentional about forming, developing, and maintaining them. If we don't we always leave much needed productivity on the table.

These days when I'm looking for fresh insights on virtual teams and leadership I turn to my colleague Dr. Karen Sobel Lojeski, author of Uniting the Virtual Workforce: Transforming Leadership and Innovation in the Globally Integrated Enterprise. Her views on leadership and team development in a virtual world are always timely and insightful. I look forward to your feedback on my interview with her in this episode.

You can learn more about Karen and her company at http://www.virtualdistance.com/.

A major part of team effectiveness comes down to relationships. In fact, just about everything in business and life comes down to relationships, which is the main point of our keynote presentation entitled The Dirty Little Secret of Business. Though the title sounds provocative, the message is clear: whether we're talking about your individual success or that of your company, chances are it is heavily dependent on the strength of relationships.

Contact me at andy@i-leadonline.com or toll-free at 866-884-5323 to learn more about how this keynote can put an exclamation point on your upcoming company or department gathering, offsite retreat, or association meeting.

And here's a big thank you to you! Baseline magazine rated the People and Projects Podcast one of the Ten Must-Listen To podcasts regarding project management. If you're getting value from these episodes, take a moment to tell your friends and colleagues!

Thank you for listening to the People and Projects Podcast!

Leading and Delivering With Virtual Teams, with guest Dr. Karen Sobel Lojeski

Labels: employee engagement, leadership, podcast, relationships, teambuilding, virtual teams

posted by Andy at 1:53 PM