Responses at most companies tend to indicate the business climate
is more chaotic than predictable. Though appreciation for process is
growing, there is a sense we are becoming
overly encumbered and are in need of being more agile. Finally, most
companies indicate that leadership bandwidth is low.
Often we find that senior leaders recognize these dynamics but get stuck in
the trap of thinking "if I just add enough process, send my people to the right
training, do the right amount of planning, then I will get rid of the change and
stress in our organization."